Poznan EMBA – Operations and Process Management

Team Assignment 1

Operations Strategy

1. Pick an organization that one of your team members works with, and complete the Operations Strategy Matrix for that organization. In other words, discuss the four key decision areas and how they are used to achieve the five operations objectives shown (plus any other objectives you think are relevant). You can discuss strengths and weaknesses as they exist in different parts of the matrix for this organization. The matrix is shown below – write a phrase or two in each box as applicable to create a summary table as a guide, and then write a more descriptive essay to elaborate on the summary. [Roughly 1000 words].

The Operations Strategy Matrix

	Capacity Planning	Supply Networks	Process Technology	Organization
Quality
Speed
Dependability
Flexibility
Cost
Other??