Lean Six Sigma Green and Black Belt Certification Program

Next Green Belt Session: Jan 27-31, 2020

Next Black Belt Session: Nov. 11-15, 2019

Georgia State University

Satish Nargundkar & Isabelle Monlouis

Laptop Requirement: Participants are expected to bring a laptop to the workshop. Those who do not have a laptop may sit with a classmate and watch, though it may reduce the benefit you get.  

All class meetings are held at the Georgia State Buckhead Campus, 200 Tower Place, Buckhead, from 8:30 AM – 4:30 PM.

In addition, you may need to stay between 4:30 and 6:00 PM two or three nights during the week

to complete the group assignments so that you can get your Green Belt on Friday if successfully completed.

Schedule of Topics

Green Belt Sessions
Date	Day	Topic	Resources	Instructor	Assignment
1/27	Monday AM	Operations Overview Six Sigma Intro Six Sigma DMAIC Lean Basics More Resources: Business Performance Management ABC Six Sigma Schools – Assembly Line Mentality Henry Ford $25K offer LSS Starter Questions	What is Six Sigma, Lean Six Sigma Lessons LSS vs. Outsourcing Six Sigma Black Belt is Universal Six Sigma in Service Gingrich on LSS	Satish Nargundkar & Isabelle Monlouis
1/27	Monday PM	Software – Excel and Minitab Excel Basics Basic Statistics (Centrality, Variation)	Data [Shipping/Descriptive] Learn Excel by Yourself MS Office Training Center (Excel) Std Deviation Exercise – Manual Standard Deviation - Excel	Satish Nargundkar
1/28	Tuesday AM	DMAIC Define Phase Lean Overview Tools More Resources: Too Much Lean - Womack 5S QP Seven Deadly Wastes	What is Lean? Ritz Carlton’s Mission 5S and Lean More about 5S	Isabelle Monlouis
1/28	Tuesday PM	Six Sigma Define Phase Six Sigma Tools More Resources: DMAIC Team Phases Checklist SIPOC Example – Hiring QP QFD in Managed Care Kano Analysis - Questionnaire	Project Charter Quick Reference - Define Article by Ken and Satish	Isabelle Monlouis & Satish Nargundkar	Assignment 1
1/29	Wednesday AM	Descriptive Statistics Descriptive Stats / Charts in Minitab	Online Statistics Course	Satish Nargundkar	Assignment 2
1/29	Wednesday PM	Regression Analysis	Regression Data	Satish Nargundkar	Assignment 3
1/30	Thursday AM	Measure Phase	Quick Reference - Measure Phase Cause and Effect Diagrams Fishbone to Lean Service Processes Data [Control Charts]	Isabelle Monlouis
1/30	Thursday PM	Measure Continued	Essence of Six Sigma - BMG Video	Isabelle Monlouis
1/31	Friday AM	Analyze Phase Improve Phase Control Phase	Quick Reference - Analyze Phase Quick Reference - Improve Phase Service Recovery Quick Reference - Control Phase	Isabelle Monlouis	Assignment 4
1/31	Friday PM	Teams / Summary Evaluations Presentation of GB Certificates	Recycling Your Meeting Waste Win-Win Agreements	Isabelle Monlouis

Black Belt Sessions
Date	Day	Topic	Resources	Instructor	Assignment
11/11	Monday AM	BB Project Overview (your ideas) Project Guidelines/Template	Black Belt Project TED Talks – Atul Gawande Articles: General Improvement Articles: Healthcare Minicase: Stand Up for Kids Minicase: Cureitall Hospital Cureitall Data	Satish Nargundkar & Isabelle Monlouis
11/11	Monday PM	Business Intelligence / Dashboards Lean Six Sigma – Call Center Hospital Data and Dashboard	Dashboards tutorial Sample Dataset for Dashboards Articles: Scorecards/Dashboards BI presentations from Microsoft Business Objects Free Trial Microsoft SQL Server Free Trial Tableau Free Trial	Steve Wong
11/12	Tuesday AM	Agile vs LSS	The Pivot – Eric Ries (Video)	Isabelle Monlouis
11/12	Tuesday PM	DEFINE/MEASURE Minicase: Furniture Decision Analysis Multi-criteria Decision Making Critical Thinking Situation Assessment	Articles: Decision Making Movie: 12 Angry Men TED Talk: Being Wrong Errors in Biopsy Tests - NYTimes	Satish Nargundkar
11/13	Wednesday AM	Change Management Change Mgt vs Leadership	Leading Change by John Kotter	Isabelle Monlouis
11/13	Wednesday PM	MEASURE/ANALYZE Regression revisited MSA discussion	Lung Capacity Data	Satish Nargundkar
11/14	Thursday AM	IMPROVE Estimation Hypothesis Testing Design of Experiments Statistical vs. Practical Significance	Data [Insurance] Helicopter Class Data Articles: Estimation and Hypotheses DOE Template @Risk Tutorial	Satish Nargundkar
11/14	Thursday PM	Lean Implementation GSU Presentation – J. Keller Lean Production Systems	Articles: Lean	John Keller
11/15	Friday AM	Piloting/Prototyping Risk Management CONTROL MSA revisited Control Charts Review	Articles: Control Charts	Isabelle Monlouis
11/15	Friday PM	Simulation – Discrete Example Solution BB Project Discussion Summary, Project Status Reports Next Steps	iSixSigma Case Studies Completed BB Projects 1. Neurology Outpatient Clinic 2. Some Past Back Belt Projects Some Questions	Satish Nargundkar

All Green Belt homework assignments must be turned in to complete the Green Belt certificate program.

A completed project must be presented in order to earn the Black Belt certificate.

Future GB session(s): January 27-31, 2020, and March 30-Apr03, 2020.

Future BB session(s): June 1-5, 2020.