Lean Six Sigma Green and Black Belt Certification Program

 

Next Green Belt Session: Jan 27-31, 2020

Next Black Belt Session: Nov. 11-15, 2019

 

Georgia State University

 Satish Nargundkar & Isabelle Monlouis

 

 

Laptop Requirement: Participants are expected to bring a laptop to the workshop. Those who do not have a laptop may sit with a classmate and watch, though it may reduce the benefit you get.  

 

All class meetings are held at the Georgia State Buckhead Campus, 200 Tower Place, Buckhead, from 8:30 AM – 4:30 PM.

In addition, you may need to stay between 4:30 and 6:00 PM two or three nights during the week

to complete the group assignments so that you can get your Green Belt on Friday if successfully completed.

 

Schedule of Topics

 

Green Belt Sessions

Date

Day

Topic

Resources

Instructor

Assignment

1/27

Monday

AM

Introduction

 

Six Sigma Process

Lean Tools

 

More Resources: Business Performance Management

ABC Six Sigma

Schools – Assembly Line Mentality

Henry Ford $25K offer

LSS Starter Questions

What is Six Sigma,

Lean Six Sigma Lessons

LSS vs. Outsourcing

 

Six Sigma Black Belt is Universal

Six Sigma in Service

Gingrich on LSS

Satish Nargundkar

 

&

 

Isabelle Monlouis

 

 

1/27

Monday

PM

Software – Excel and Minitab

Excel Basics

Basic Statistics (Centrality, Variation)

Data [Shipping/Descriptive]

Learn Excel by Yourself

MS Office Training Center (Excel)

 

Std Deviation Exercise – Manual

Standard Deviation - Excel

Satish Nargundkar

 

1/28

Tuesday

AM

Overview of Lean

 

More Resources:

Too Much Lean - Womack

5S QP

Seven Deadly Wastes

What is Lean?

Ritz Carlton’s Mission

5S and Lean

More about 5S

Isabelle Monlouis

1/28

Tuesday

PM

Six Sigma

Define Phase

Six Sigma Tools

 

More Resources:

DMAIC Team Phases Checklist

SIPOC Example – Hiring

QP QFD in Managed Care

Kano Analysis - Questionnaire

Project Charter

Quick Reference - Define  

Article by Ken and Satish

Isabelle Monlouis

 

&

 

Satish Nargundkar

Assignment 1

1/29

Wednesday AM

Descriptive Statistics

Descriptive Stats / Charts in Minitab

 

Online Statistics Course

Satish Nargundkar

Assignment 2

1/29

Wednesday PM

Regression Analysis

Regression Data

Satish Nargundkar

Assignment 3

1/30

Thursday

AM

Measure Phase

 

Quick Reference - Measure Phase

Cause and Effect Diagrams

Fishbone to Lean Service Processes

Data [Control Charts]

Isabelle Monlouis

 

1/30

Thursday

PM

Measure Continued

 

Essence of Six Sigma - BMG Video

Isabelle Monlouis

1/31

Friday

AM

Analyze Phase

Improve Phase

Control Phase

Quick Reference - Analyze Phase

Quick Reference - Improve Phase

Service Recovery

Quick Reference - Control Phase

Isabelle Monlouis

Assignment 4

1/31

Friday

PM

Teams  / Summary

Evaluations

Presentation of GB Certificates

Recycling Your Meeting Waste

Win-Win Agreements

Isabelle Monlouis

 

 

 

Black Belt Sessions

Date

Day

Topic

Resources

Instructor

Assignment

11/11

Monday

AM

BB Project Overview (your ideas)

Project Guidelines/Template

Black Belt Project

TED Talks – Atul Gawande

Articles: General Improvement

Articles: Healthcare

Minicase: Stand Up for Kids

Minicase: Cureitall Hospital

Cureitall Data

 

 

Satish Nargundkar

&

Isabelle Monlouis

 

11/11

Monday

PM

Business Intelligence / Dashboards

Lean Six Sigma – Call Center  

 

Hospital Data and Dashboard

 

Dashboards tutorial

Sample Dataset for Dashboards

Articles: Scorecards/Dashboards

BI presentations from Microsoft

Business Objects Free Trial

Microsoft SQL Server Free Trial

Tableau Free Trial

 

Steve Wong

 

 

 

 

 

11/12

Tuesday

AM

Agile vs LSS

The Pivot – Eric Ries (Video)

Isabelle Monlouis

11/12

Tuesday

PM

DEFINE/MEASURE

Minicase: Furniture

Decision Analysis

Multi-criteria Decision Making

Critical Thinking

Situation Assessment

 

Articles: Decision Making

Movie: 12 Angry Men

TED Talk: Being Wrong

Errors in Biopsy Tests - NYTimes

 

Satish Nargundkar

 

 

11/13

Wednesday AM

Change Management

Leading Change by John Kotter

Isabelle Monlouis

11/13

Wednesday PM

MEASURE/ANALYZE

Regression revisited

MSA discussion

 

Lung Capacity Data

 

Satish Nargundkar

 

11/14

Thursday

AM

IMPROVE

Estimation

Hypothesis Testing

Design of Experiments

 

Statistical vs. Practical Significance

 

Data [Insurance]

Helicopter Class Data

Articles: Estimation and Hypotheses

DOE Template

@Risk Tutorial

 

Satish Nargundkar

 

 

11/14

Thursday

PM

Lean Implementation

GSU Presentation – J. Keller

Lean Production Systems

Articles: Lean

 

John Keller

 

 

11/15

Friday

AM

Piloting/Prototyping

Risk Management

 

CONTROL

MSA revisited

Control Charts Review

Articles: Control Charts

 

 

                                             

Isabelle Monlouis

 

11/15

Friday

PM

Simulation – Discrete

                Example

                Solution

 

BB Project Discussion

  Summary, Project Status Reports

  Next Steps

iSixSigma Case Studies

 

Completed BB Projects

1.    Neurology Outpatient Clinic

2.    Some Past Back Belt Projects

Some Questions

Satish Nargundkar

 

 

All Green Belt homework assignments must be turned in to complete the Green Belt certificate program. 

A completed project must be presented in order to earn the Black Belt certificate.

 

Future GB session(s): January 27-31, 2020, and March 30-Apr03, 2020.

Future BB session(s): June 1-5, 2020.